OnAvaya enables contact center agents to access IP Office Contact Center from a Chromebook to manage voice calls, chat and/or e-mails. It also allows supervisors to monitor and support agent activities as well as having access to real time and historical reporting.
The solution provides agent and supervisor capabilities that can be accessed by a simple Chrome application, provisioned and managed centrally by the Google Chrome management console, thus helping increase speed, flexibility and cost efficiency in contact center operations.
• Support for Chrome OS on Chromebooks and Chromeboxes
• Unified UI, Chrome-packaged application for agent/supervisor control of audio, chat and e-mail delivery
• Chrome management console integration and remote policy management for server configuration
• HTML5-based user interface
• Support for Integrated (WebRTC) and non-Integrated Phone modes
• Support for a selection of Plantronics headsets
Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!
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