Auto Dialer for Twilio Platform

Description

Free 14 day trial with full functionality. No credit card required. Download now, link with your Twilio account and start making calls in a minute.

App developed by the creators of the very popular Twiliod (over 20,000 users). This product is showcased by Twilio in their web-site with gold status.

Supports three modes
* Simple dialer. Dial or type numbers to make calls.
* Highlight numbers in any web-page for click to dial
* CRM integration. Click to dial and automatically open CRM records on incoming calls.


Key benefits of the plug-in are:
a) Save on calling charges. Link to your Twilio account, and make use of the Twilio wholesale rates.
b) Save time. Enables click-to-call, where the phone numbers within your web-page are highlighted. Click and make calls.
c) Understand the customer. When you receive the call, screen-pop automatically opens up your lead's page. (You should create a simple script).
d) Easy setup and no hardware. Take your phone with you on the Browser wherever you go.
e) Send and receive SMS
f) Click to SMS
g) Auto complete for SMS. Saves time typing messages.
h) Voicemail for incoming calls on no answer
i) Voicemail drop feature to leave voicemails on outbound calls
j) Auto dialing. Click on multiple phone numbers to make calls automatically one after the other.
k) Add many numbers and dial numbers automatically one after the other.
l) Keyboard Shortcuts to make outbound calls based on your custom Twimlet
m) Call forwarding for incoming calls on no answer
n) Call transfer and add conference

This app has a limited trial period of 15 days. For usage After this, you will be paying a low monthly charge of $4.99. Twilio charges are additional.

Please ensure that you have a paid Twilio account and there is at least one number in your Twilio account

Make use of your CRM, if needed for automatic screen pop by entering the url of the API in the extension's "settings" page. Please find the details in help.

Enable click to call functionality by providing the domain address in the "settings" page.

Supports Salesforce, Zoho, Insightly, Hubspot, Agile CRM, Dynamic 365 CRM online,Sugar CRM, Freshsales, Podio CRM, Followupboss,Pipedrive, Zendesk and Monday out of the box. Support to other CRMs can easily be added via a custom script.

Usage:
Install the extension.
Sign to chrome with your google account.
Login with your Twilio SID and AUTH TOKEN and provide a unique client name.
Set your default number.
Optionally set your CRM details.
Optionally enable SMS and voicemail.
Your app is now ready

Key features:
- Purchase Twilio numbers for many countries.
- Make calls to and from any number in the world.
- Make calls between extensions by using the client name of the extensions.
- Make use of Your CRM API to fetch contact details for each calls.
- Click to call functionality for your CRM pages.
- View recent log for upto 20 recent calls.
- Send and receive SMS
- Call history

If you need support or need this app be to customized for your call center, please contact us at [email protected].