The gUnify Office 365™ Connector is a cloud-based solution for Microsoft® Office 365™users.
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.
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Features Include:
Click-to-Call: Click-to-call any number appearing in a Google Chrome™ browser and the app connects the call through your VoIP phone system to eliminate misdialed calls.
Incoming/Outbound Screen Pops: Incoming screen pops let you know who’s calling and provides contact detail from Outlook.
Quick Add to Outlook Contacts: Create Contacts quickly while on the call with new customers.
Call Note Taking and Call Tagging: Note taking for inbound/outbound calls are captured in call Activities.
Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP services to Microsoft Outlook.
Realtime Reporting: See inbound and outbound call volumes in realtime.
Administrator Role for Workflow Updates: Administrators can enable the following features for their organization: auto open call log window, minimum character limits in call notes, and customize the call noting subject structure.
For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Office-365-Connector
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