VonageConnect for Google Apps

Description

A cloud-based solution for Google for Work and Vonage Business users.

Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from Vonage Business.

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Features Include:

- Click to Call: Click-to-dial any number appearing in a Google Chrome browser and connect the call through your Vonage Business number..

- Automated Call Logging: Automatically log all incoming and outgoing calls from Vonage Business to Gmail.

- Incoming/Outbound Screen Pop: Incoming screen pop with decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back and open call log window options.

- Call Note Taking and Labelling : Easy to use note taking for all inbound/outbound calls, and captured in Gmail and labels can be applied to records in Gmail.

- Quick Add Phone Numbers to Gmail: Unrecognized numbers can be added to new or existing contact.

- Administrator Role for Account Wide Features: Admins can enable features account wide: auto open call log window, minimum character limits in call notes, and customizable call noting subject structure.

- Quick Access to Call History The Reports tab in the Panel allows users to quickly view and act on missed calls and calls not logged.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Google-Apps-Connector