ServiceNow EZ Signature

Description

NOTE:
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This application only functions inside the North Carolina State University ServiceNow Instance! The reason for this is to make certain that the extension does not conflict with any text fields that happen to have the same ID entry as what the extension seeks out to add the user signature to. Effectively, the "Add Signature" button will not appear on other webpages not tied to NC State.

Easily, and quickly, Create/Edit a personal Signature that can be inserted into "Additional comments (Customer visible)" text field of a ServiceNow Incident record.

You can add the signature before you type the incident update, or type out the update and then click Add Signature. It will work either way.

Create Your Signature:
- Create/Edit your signature by clicking the extension icon
*Recommended: add a carriage return (or 2) before adding signature text
* Don't forget to click Save Signature when signature is completed

Insert Signature into ServiceNow Incident:
- Click the "Add Signature" button
* Located directly under the "Additional comments (Customer visible)" text field
* It's that EZ

Conditional caret positioning:
- If user starting typing, then adds the signature
* Caret will be placed at the end of user input prior to inserting the signature
- If user adds signature before input
* Signature is inserted, and caret placed at starting position in the text field

Icon made by Freepik (https://www.freepik.com/) from www.flaticon.com