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This is chrome extension for screen sharing function in 2ConnectMe Agent Desktop.
BusinessChat is your Live Chat platform (https://www.2connectme.com) with anonymous friends or customers. A Chat Room with Text Chat, Voice Call, Video Call and seeing Screen Shared is provided for FREE. The only Live Chat platform in the market that could bring both your online (through internet address) and offline (through QR Code) customers to your Chat Room with such advance functions!
WHY 2ConnectMe BusinessChat?
CLEAR COMMUNICATION BARRIERS with Anonymous Friends / Customers
- Your anonymous friends / customers are able to initiate an instant chat through a NORMAL BROWSERS. Nothing needs installed on anonymous friends. Anonymous friends identity keep private.
- Your own identify is also hidden. Only Chat Room internet address is publicly known for anonymous /customer to contact you.
TEXT CHAT, VOICE CALL, VIDEO CALL and SEE SCREEN SHARED
- Just logon Business Chat on browser where Text Chat, Voice Call, Video Call and seeing Screen Shared from anonymous are supported!
- You may send the chat room internet address to invite your friends to have such advance chatting, e.g. Text Chat, Voice Call, Video Call and Screen Share in Safari browser.
- Support simultaneous screen share / chats/ voice/ video with multiple customers. It is like a teacher with multiple students to have online teaching course scenarios. The number of parties supported is subject to the processing power of your local PC and data bandwidth available. (Yes, they are offered for FREE).
UNLIMITED CONTACT CHANNELS for Anonymous Friends / Customers
Email / Facebook/ Youtube/ Linkedln empowered with Chat Room
For personal usage, the internet address of chat room can be put inside your email, descriptions in your own linkedln, facebook or anywhere. Direct channel is immediately open to your anonymous friends 24 hours.
Paper Advertisement with QR Code of chat room
Each Chat Room comes with an QR Code. Your business is empowered with a new customer contact channel. Even though WITHOUT online website, you may put such QR Code on your paper advertisement or even on your name card. Your customers are able to contact your business regardless of timezone or location even they stay in overseas.
Website with Click to Call / Live Chat button
For those business owners, such chat room internet address can be put to your company website as Click to Call / Live Chat button. It connects your Website visitors to your chat room. It catches potential customers timely to improve online business sales. WordPress Plugin also available takes you 15 mins only for integration with any WordPress websites
Empower Marketing Campaign with Instant Feedback Channel
For promotion, the chat room internet address can be put to your email marketing campaign. The recipients of email just click the link (Click-To-Call) button inside email to find the right staff to answer queries.
WHAT's MORE? - CALL CENTRE like operation
We design 2ConnectMe Business Chat to serve high traffic like a CALL CENTRE operation with multiple agents, locations and FREE staff working shift roster schedule. That means you have your own group of staff to serve the simultaneous anonymous / customers chats.
HOW IT WORKS
Registration
1. Just spend 2 minutes to register a new account with your email address. This email address will be used as user ID to logon. Therefore, every email address can be registered once only.
2. After validation of your email address, the chat room address for text chat (contact form), voice chat and video chat will be sent to your registered email address.
Ready to serve you
3. Then, you have your own chat room immediately. You logon either this App or through a Browser, you become ready for the calls from customers / anonymous who click the chat room address. Yes, it is like a magic!
4. To ensure you receive alert notifications for new incoming chat, you have to keep this App running in the background and Agent mode at "Waiting for New Call".
Advanced Users
4. The Text Chat Contact Form can be fully customised such as color theme, optional text fields, optional call buttons for text chat, voice and video call.
5. The Chat Rooms can be configured with different colour theme and optional call buttons for text chat, voice call, video call and screen share.
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