XAD Client intergrate with Salesforce CRM
XAD Client SF (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent
Desktop Application for Salesforce CRM(s) integration, special designed for Call Center Agent / Contact
Center Agent.
How it works?
- Go to the Chrome web store, search the CloudXAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application.
- Click on a phone number and make a call.
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout
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v2.10709
- Add Order SN for outbound call.
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