Sherpadesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: IT helpdesk ticketing, analytics, invoicing, project management, time tracking, billing, remote assistance, & much more.
View and respond to SherpaDesk tickets from the browser with this extension.
“Finally, a Help Desk Solution that focuses on what matters: Time.”
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.
Why focus on time?
SherpaDesk is built for folks who focus on time. Most consultants (like us when we launched!) use hours-worked as a key variable in their business. Hours serve as the basis for invoicing, resource allocation, asset replacement, and of course...revenue.
What about HelpDesk?
Let’s be clear. We’ve built a robust help-desk solution and we know how important it is to centralize client issues and respond to customers in near-record time.
Hundreds of customers use SherpaDesk as their go-to help desk solution. Yet when we ask our customers what they love about SherpaDesk, it’s how time appears in every corner of our solution. Hours-worked, after all, guides questions around profit, resource allocation, and brings transparency to customer interactions.
Check out sherpadesk.com for more...
BENEFITS OF SHERPADESK.COM
➤ Track and manage multiple time and billing rates for each of your customers support requests and projects.
➤ Provide a fully customized portal for each of the customers you support. Each portal can be designed to match their respective websites creating a seamless experience as they interact with your organization.
➤ Deep integration into email. Use email to create tickets, update ticket information and close & confirm customer’s request without ever having to log in into the application.
➤ Use our remote assistance to take over your user's desktop and conduct a 2-way chat.
➤ Mobile – Using HTML5 the mobile application is available on iPhone, Android, and Blackberry
Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!
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