A ConXhub Call Centre widget to allow Agents to manage Inbound & Held Calls via their connected device.
The Widget lists each Inbound Call with; Callers Phone Number, Called Number & Identifier Name and uses a coloured dot to determine current status:
Blue - Call on Hold awaiting Agent
Red - Call Answered by another Agent
Green - Call selected by Agent
Once a call is selected it is passed to the Agent's mobile phone.
An Api stores relevant data to be used in conjunction with the Companies CRM system, potentially opening the relevant page for the Agent.
Buttons within the widget allow agents to refresh and clear existing data, as well as log out.
A badge attached to the widget icon lists the current number of calls on hold.
The list is opened and closed by simply left clicking on the Widget Icon.
The widget is only available to registered ConXhub users - for further information please email [email protected]
Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!
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