NetSupport DNA Agent

Description

This DNA Agent extension for Chrome OS is for use with NetSupport DNA (version 4.50 and above), a single, low-cost solution delivering IT Asset Management, Classroom Instruction, Internet Safety and more – with dedicated versions available for schools and corporate enterprises.

The extension supports NetSupport DNA’s core desktop management capabilities. When launched within a Chrome Browser, it will interrogate the Chrome OS device to gather key system inventory details and monitor online activity. The data collected is dynamically sent to your local NetSupport DNA Server and is then available for reporting within the NetSupport DNA Management Console.

Supported Features:

Real-time Monitoring - An Admin or Teacher via the Console can view a real-time summary of all Chrome OS devices. Selected devices can be viewed either in a detailed list view or via real-time thumbnails of each device screen.

Internet Metering - A summary of Internet activity via the extension is recorded, including start and finish times for each URL visited and the active time spent on a page.

Safeguarding Keyword Monitoring (Education version) – This tool helps schools protect students from being exposed to inappropriate online content. It alerts staff when students type or search for any terms that match with those in the DNA keyword database, providing safeguarding and internet safety indicators for self-harm, bullying, radicalisation, Child Sexual exploitation - and much more.

Safeguarding Report a Concern (Education version) - Students can report concerns directly and discreetly to nominated school staff.

Hardware Inventory - When the Chrome Browser is launched on a device, an inventory is dynamically sent to the NetSupport DNA Server.

Enterprise Alerting - Real-time alerts enable Console operators to immediately identify any user who has triggered a Safeguarding keyword.

Activity - Console operators can see a chronological view of device activity for a selected time period, including triggered Safeguarding phrases.

For more information on NetSupport DNA (or to download a full evaluation version of the entire solution) please visit our website.

Installation of the NetSupport DNA Agent Extension should be centrally managed via the Google Admin Console. This allows the extension to be force-installed on Chrome OS devices and set to connect to the required DNA Server location.

NetSupport is a leading producer of educational and corporate software solutions. With our easy-to-use IT management tools, we help our customers increase productivity and security, as well as save time and money.

Updates and fixes in version 1.5.4.0
Resolved an issue where the Agent would run in a browser outside of a managed Chromebook environment.

Updates and fixes in version 1.5.3.0
Updated eSafety Keyword libraries.

Newly added eSafety keyword categories for Gambling and Cybersecurity.

Resolved an issue where keyword matches were being triggered when phrases were set to off.