Extensions inspire

Help Scout

3.9

Details

Author:
Help Scout

Category:
Sales & CRM

Version:
2.0

Users:
1,000+

Rating:
3.9

Size:
4.88KiB

Price:
Uses in-app payments

Updated:
July 16, 2017

Webstore Link:
https://chrome.google.com/webstore/detail/help-scout/gajcfpeecjnncamfhdpbcolikfbaedcn

Developer's site:
http://www.helpscout.net

Download

version 1.12  - Download ZIP file

version 2.0  - Download ZIP file

Description

Help Scout is a help desk designed for a great customer experience, free of ticket numbers and portals. It's easy to get your team up and running with our customer service software.

HELP DESK SCALE WITHOUT THE CLUTTER

+ Workflows enable you to filter emails, setup custom folders or automate actions quickly
+ 75+ keyboard shortcuts modeled after Gmail make you feel right at home
+ Insert canned responses on-demand with Saved Replies
+ Use Help Scout from Gmail with our powerful email integration

COLLABORATE WITH YOUR TEAM

+ Insightful Help Scout reports keep your finger on the pulse of the business
+ Collaborate internally with private notes and assigning
+ Our unique Traffic Cop feature prevents two agents from replying to the same customer
+ Manage multiple mailboxes or products with ease

BUILD CUSTOMER RELATIONSHIPS

+ Customer profiles populate automatically with public information
+ Complete conversation history is only a click away at all times
+ Quickly log phone calls from Help Scout or track voicemails automatically

EXTEND AND INTEGRATE

+ Help Scout Apps bring integrations with your favorite products into the fold
+ Leverage Help Scout in powerful ways with the read/write API
+ Custom Apps enable you to pull in data from any third party source

Delight customers in less time with customer support software that works just like email.

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What has inspired us?

Extore is a team of professionals who are passionate about creating extensions for web browsers. This devotion also gives us opportunity to appreciate work of other people. We get inspired by useful, open source extensions made by developers all over the world. Our strong belief is that one should share helpful add-ons with others. That’s why we’d like to present you our ever-growing list of favourite extensions that have inspired us. Moreover, as you probably have already learned, sometimes struggling for the best brings an end to the good. Talking about add-ons it often turns out that an upgrade is worse then previous version. Also it can become really tricky to get back to the beloved version of your favourite extension. That’s why we’re going to make not only the latest, but all versions of our favourite (and we hope yours too) add-ons available for download. No more compromises, just stick to the version you really like!